QueuePass

Your waiting room, minus the waiting

Customers take a number from their own phone, leave, and come back when it is nearly their turn. Your staff keep calling numbers exactly the way they do today.

Free for 30 days No card needed Set up in about a minute Nothing for customers to install

Try it yourself

All three screens, working together

This is the real thing, running right here. Press the buttons on the counter and watch the waiting-area display and your customer's phone follow along.

You are the receptionist. Take a token on the phone, then start calling numbers. Nothing here is saved — reload to start over.

1 · Counter screenWhat your staff use

Now serving
19
5 people waiting

Nobody has been called yet.

2 · Waiting-area displayAny TV, tablet or old laptop

Shree Clinic
Now serving
19
Counter 1
Coming up

3 · Your customer's phoneTheir own browser, no app

In your shop

Three things change, and nothing else does

No new hardware, no training day, no rewiring how you work. One printed QR code on the counter is the entire installation.

1

They scan, you carry on

A customer points their camera at your QR code and gets a number. Your staff do not have to do anything for this to happen.

2

They wait somewhere else

They can see their number, how many people are ahead, and roughly how long it will take. So they go and do something useful.

3

Their phone brings them back

When their turn gets close, their phone tells them. Your desk stops being interrupted by people asking how much longer.

What is included

Everything, on every plan

There is no cheaper version with features taken out. A one-chair salon gets exactly what a four-counter clinic gets.

The honest answers

What owners ask before they try it

Do my customers have to install an app?

No. The QR code opens a web page in whatever browser their phone already has. Nothing to download, nothing to sign up for, no account. That is deliberate — anything they have to install is something most of them will not install.

Half my customers are elderly and have no smartphone.

Your staff add them at the counter with the "Add walk-in" button, exactly like handing over a paper token. They get the same number in the same queue and watch the display screen. The phone part is an option for the people who want it, not a requirement for everyone.

What happens if the internet drops?

The counter screen keeps showing the queue and keeps working from what it already has, then catches up on its own when the connection returns. A brief drop does not stop you serving people.

Can my receptionist use it without my password?

Yes. Staff get their own logins. They can call, skip and pause the queue, but they cannot see your billing, change your settings or add other staff.

Do I need to buy a TV for the waiting area?

No. The display screen is just a web page — an old laptop, a spare tablet or any TV with a browser will do. You can also run without a display at all; the phones carry the queue on their own.

How long does it take to set up?

Around a minute. You enter your business name, say how many counters you have, and print the QR code it gives you. There is nothing to install on any computer.

What happens to my data, and can I leave?

It runs on Google's Firebase, each business can only ever see its own records, and the database is backed up every night. You can stop whenever you like — nothing is held hostage and nothing is deleted when you go.

What does it cost after the trial?

One flat monthly fee for the whole business, with no charge per customer and no charge per counter. The current price is shown when you sign up, and the 30-day trial does not ask for a card, so you can see the whole thing working before money is mentioned.

Try it on your own counter

Thirty days, every feature, no card. If it does not suit your shop, walk away — there is nothing to cancel.

Start your free trial