The line,
without
the line.
Customers scan a QR, get a token on their phone and wait wherever they like — the car, the café, the shop next door. When it's their turn, their phone rings.
Three steps.
Zero standing in line.
Your customers don't install anything. They scan, they relax, they come back on time.
Scan the QR code
Stick the ready-made poster at your entrance. Customers scan it with any phone camera.
Get a digital token
They type their name and see their place in the line and the expected waiting time — live.
Get notified
When their turn comes, the phone rings, vibrates and says the token number out loud.
Same customers.
Zero crowd.
A crowded counter costs you customers. A token on their phone keeps them — and keeps them happy.
The waiting room chaos
- Crowd and noise at the counter
- "Who's next?" arguments
- Customers walk out tired of waiting
- Staff keep answering "how long?"
Calm, clear, on time
- Everyone knows their exact place
- Fair order, no arguments
- Customers come back right on time
- Staff focus on serving, not shouting
Everything a busy
counter needs.
Every feature in every plan. Nothing locked, nothing extra.
Turn alerts that can't be missed
The customer's phone rings, vibrates and says the token number and counter out loud. On Android it also sends a notification when the phone is locked. On iPhone, the customer keeps the page open (it stays awake) and the phone calls them out loud.
Smart counters
Many counters, each with its own services. Every token goes to the right desk.
Honest wait time
Learns your real speed every day.
Priority tokens
Seniors and emergencies go first, in one tap.
Activities while they wait
Mini games, quotes, jokes, facts and short stories. Paused the moment it's their turn.
Staff logins
Give each person access to only their own counters.
Announcements
Your dashboard or an optional TV says each call out loud.
Ready QR poster
Print, stick at the door, done.
Feedback & reviews
Stars after service, then your Google review link.
Reports
Busy hours, waiting times, staff — download to Excel.
Hours & daily limit
Opens and closes on time, stops when full.
Walk-ins too
No phone? Add them from the counter.
Any place with a line.
One plan. Everything in it.
Use QueuePass free for 30 days. Then one low monthly price.
Everything included
- Unlimited tokens
- Unlimited counters & staff
- Turn alerts & voice announcement
- Waiting-time activities
- QR poster & TV display
- Reports with Excel download
- Feedback & Google reviews
- WhatsApp support
Questions? Answered.
Do customers need to install an app?
No. They scan the QR code with their phone camera and the page opens in the browser. Nothing to download, no sign-up for customers.
Does it work on iPhone?
Yes. The token page works on every phone. For alerts while the iPhone is locked, the customer adds the page to the Home Screen in one tap (an Apple rule). With the page open, the alarm and voice work on any phone.
Why did a customer not get a notification?
Phones block website notifications in some cases for security: on iPhone (unless the page is added to the Home Screen), in private / incognito tabs, when the QR is opened inside another app (PhonePe, Paytm, Instagram…), or if the customer pressed "Block". In all these cases the page still works: keep it open and the phone rings and calls the token out loud. You can also tap 📞 to call the customer.
What if a customer is late?
After a call the customer sees a countdown (2 minutes by default — you can change it or turn it off). They can press "I'm on my way" or ask to move back 2 places. If they don't come in time, they are marked No-show and the next customer is called by itself.
What if a customer has no smartphone?
Add them as a walk-in from your dashboard in two seconds. They get a token number like everyone else and you call them from the counter.
Do I need a TV or any hardware?
No. A phone, tablet or computer for the counter is enough — it can even say each call out loud. A TV screen is optional; any smart TV browser works.
Can I use more than one counter?
Yes — as many counters as you like, each with its own services, and staff logins that only see their own counters.
What happens after the free trial?
You choose to continue at ₹199 a month (pay easily by UPI) — or simply stop. We remind you before the trial ends, and your customers get a few extra days before anything stops.
Is my customers' data safe?
Customers' names and phone numbers are visible only to your team and to that customer (and to QueuePass support, only to help you). The TV and public screens show token numbers only. See our Privacy Policy.
Does it work if the internet drops?
For a moment, yes — screens keep working and catch up by themselves when the connection is back.